Orders & Deliveries

Fresh, Premium Meat Delivered Across Hong Kong

At The Meat Guy HK, we take pride in delivering top-quality, ethically sourced meats straight to your doorstep. Whether you're preparing a family meal, firing up the grill, or stocking up for special occasions, our seamless ordering process ensures that your meat arrives fresh, flavorful, and precisely portioned.

🛒 How to Order

Ordering with us is quick and hassle-free:

1️⃣ Browse Our Selection – Explore our premium Wagyu beef, Iberico pork, grass-fed beef, free-range chicken, and more.

2️⃣ Add to Cart – Select your preferred products and customize your order.

3️⃣ Secure Checkout – Enjoy a smooth, safe payment process.

4️⃣ Order Confirmation – Receive an email with delivery details after checkout.

🚚 Delivery Schedule & Freshness Promise

To guarantee the best quality, we operate on a weekly delivery schedule:

📅 Order Cut-Off: Place orders by Monday at 5 PM for Thursday delivery.
🚛 Delivery Day: Every Thursday (unless otherwise arranged).
🔄 Late Orders: Orders placed after Monday 5 PM will be included in the following week's delivery. (unless otherwise arranged)

We follow a source-to-order system, minimizing waste while maximizing freshness. Every cut is carefully handled to meet our high standards.

📍 Where We Deliver

We proudly serve all major areas in Hong Kong! If you're located outside our regular delivery zones, contact us to arrange a special delivery.

💡 Need flexibility? Reach out, and we’ll do our best to accommodate your request.

🥩 Important Information About Product Sizes

Every order is carefully hand-cut to meet customer preferences.

⚖️ Weight Variation: Due to natural portioning, products may vary by ±6% in size.
🛠 Custom Orders: Looking for a specific cut or weight? Let us know—we’re happy to accommodate your needs.

🔎 Storage Tip: For maximum freshness, refrigerate meats at 0-4°C or freeze at -18°C immediately upon delivery.

Returns & Issue Resolution Policy

At The Meat Guy HK, we take great care in sourcing and delivering premium-quality meats to our customers. Due to the nature of our products, we do not accept returns, as all meats are carefully handled to maintain freshness and safety standards.

However, we understand that unforeseen issues can arise. If you experience any concerns with your order—whether it’s a product quality issue, incorrect items, or unexpected delivery complications—please reach out to us as soon as possible. We review each situation on a case-by-case basis to ensure a fair resolution.

Your satisfaction is important to us, and we want every order to meet your expectations. If there’s a problem, let us know, and we’ll do our best to make it right!

📩 Contact Us: WhatsApp us at +852 9286 9437