Orders & Deliveries

At The Meat Guy HK we deliver carefully sourced, hand-cut meat and seafood to your door, in temperature-controlled vans with tracking. Whether it’s a family dinner, the grill or a special occasion, ordering is simple and your order arrives properly portioned.

🛒 How to Order

Ordering with us is quick and hassle-free:

1️⃣ Browse Our Selection – Explore our premium Wagyu beef, Iberico pork, grass-fed beef, free-range chicken, and more.

2️⃣ Add to Cart – Select your preferred products and customize your order.

3️⃣ Secure Checkout – Enjoy a smooth, safe payment process.

4️⃣ Order Confirmation – Receive an email with delivery details after checkout.

🚚 Delivery Schedule 

We order on demand, so the weekly schedule is simple:

• Order cut-off: Monday at 12 noon.
• Delivery day: Thursday or Friday, whichever suits you. Tell us your preference when you order.
• Late orders: Orders placed after Monday noon go into the following week’s delivery.

It does mean buying a week ahead. That’s how we keep stock fresh and waste low.

How Your Order Arrives
All orders are delivered by SF Express in refrigerated vans, with tracking, so your order stays temperature-controlled all the way to your door. A signature is required on delivery.
Deliveries aren’t tied to a set hour and can arrive earlier in the day. If no one is home, the courier will normally contact you to arrange a suitable time. If you know you’ll be out, message us on Whatsapp +852 9286 9437 before delivery day and we’ll do our best to arrange it.

🔎 Storage Tip: For maximum freshness, refrigerate meats at 0-4°C or freeze at -18°C immediately upon delivery.

📍 Where We Deliver

We proudly serve all major areas in Hong Kong! If you're located outside our regular delivery zones, contact us to arrange a special delivery.

💡 Need flexibility? Reach out, and we’ll do our best to accommodate your request.

🥩 Important Information About Product Sizes

Every order is carefully hand-cut to meet customer preferences.

• ⚖️ Weight Variation: Due to natural portioning, products may vary by ±6% in size.

• 🛠 Custom Orders: Looking for a specific cut or weight? Let us know—we’re happy to accommodate your needs.

Returns & Issue Resolution Policy

At The Meat Guy HK, we take great care in sourcing and delivering premium-quality meats to our customers. Due to the nature of our products, we do not accept returns, as all meats are carefully handled to maintain freshness and safety standards.

However, we understand that unforeseen issues can arise. If you experience any concerns with your order—whether it’s a product quality issue, incorrect items, or unexpected delivery complications—please reach out to us as soon as possible. We review each situation on a case-by-case basis to ensure a fair resolution.

Your satisfaction is important to us, and we want every order to meet your expectations. If there’s a problem, let us know, and we’ll do our best to make it right!

📩 Contact Us: WhatsApp us at +852 9286 9437

🌟 Why Choose The Meat Guy HK for Meat Delivery?

✅ Premium Quality – We choose every supplier ourselves, so we can tell you where your meat comes from.

✅ Reliable Delivery – Temperature-controlled vans, tracking, and the day you choose.

✅ Tailored Orders – Custom portions and specialty cuts available.

✅ Exceptional Service – Need help? WhatsApp us anytime: +852 9286 9437.

💬 Got questions? Send us a message!

🛒 Ready to order? Shop our premium meats today!